First ComTerms & Conditions – Please read before using the platform

01 Introduction & Eligibility

First Com is an internationally licensed online gaming platform serving Bangladesh and multiple other countries. These Terms & Conditions ("Terms") constitute a legally binding agreement between First Com and all its users.

By visiting the First Com website, creating an account, or using any of our services, you are automatically deemed to have accepted these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using First Com's services.

02 Account Registration & Eligibility

To open an account with First Com, you must meet the following requirements. Accounts created using false information may be suspended at any time and any balance may be forfeited.

• Each individual may only create one account. Multiple accounts are strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• You are solely responsible for keeping your account password and login details strictly confidential.
• If you suspect a security breach on your account, you must notify First Com Support immediately.
• Accounts may not be transferred, sold, or shared with any other person.
• First Com may request identity verification documents from users at any time.

03 Age Verification & Minor Protection

First Com provides services exclusively to adults aged 18 and above. This is not merely a regulatory requirement — it is our ethical responsibility.

• By registering, you confirm that all information provided regarding your age is truthful and accurate.
• First Com may request a national ID card or passport at any time to verify a user's age.
• If minors are present in your household, you are responsible for keeping your account secure and inaccessible to them.

04 Deposit, Withdrawal & Payment Policy

Deposits and withdrawals on First Com can be made via bKash, Nagad, Rocket, and other mobile banking methods. All payment transactions are governed by the following rules.

• The minimum deposit amount is BDT 300, and the maximum is subject to the daily limit.
• Your account must be verified and minimum wagering requirements must be met before a withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the deposit (some exceptions may apply).
• Withdrawals are typically processed within 30 minutes to 3 business days.
• If money laundering or fraud is suspected, first com may place a hold on withdrawals and conduct an investigation.
• Attempting to withdraw from multiple accounts on the same device or IP address may result in all associated accounts being suspended.

05 Bonuses, Promotions & Offers

First Com regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before use. The general bonus rules are outlined below.

• Each bonus can only be claimed once unless otherwise stated.
• Bonuses generally require a specified wagering amount to be completed before withdrawal. Wagering requirements may range from 10x to 30x the bonus amount.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• Any attempt to claim bonuses using multiple accounts will result in all accounts being suspended.
• First Com reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is detected, first com reserves the right to forfeit the account balance.

06 Gaming Policy & Fair Play

First Com believes every player deserves a fair and transparent gaming environment. All our games are regularly audited by independent third parties and certified with RNG (Random Number Generator) technology.

• Game outcomes are entirely random and cannot be altered by any party.
• If a game is interrupted due to a technical error or disconnection, first com will void that round and return the balance to your account.
• Once a bet is confirmed, it cannot be changed or cancelled (cashout options excepted).
• Exploiting any bug or glitch in the gaming software for personal gain is strictly prohibited.
• Match fixing or placing bets using insider information in Sports Betting is strictly prohibited.

07 Prohibited Activities

The following activities are strictly prohibited on first com. Violations may result in permanent account closure and forfeiture of all balances.

• Using automated bots or software to play games.
• Conducting transactions using another person's identity or payment method.
• Accessing the platform from a restricted region using a VPN or proxy.
• Using stolen or otherwise fraudulent payment methods.
• Attempting to hack or compromise the security of the platform or its systems.
• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to abuse bonuses.

08 Data Protection & Privacy

First Com is committed to protecting your personal information. We never sell your data to third parties. For full details on how your information is used, please visit our Privacy Policy page.

• Your personal information is used solely for the purpose of providing services and meeting legal obligations.
• All data is secured with SSL encryption.
• first com is legally obligated to share information with regulatory authorities when required.
• You may request to view, correct, or delete your personal information at any time.

For more information, visit our Privacy Policy Please read the page.

09 Account Closure & Suspension

Both you and First Com have the right to close an account. Full details regarding account closure are provided below.

• You may request to close your account at any time by contacting our support team.
• Any available balance must be withdrawn before closing an account (bonus balances excluded).
• first com reserves the right to close any account without prior notice in the event of a terms violation.
• As part of our responsible gaming commitment, you may request self-exclusion at any time.
• Any valid balance remaining in a closed account will be refunded within 90 days.

10 Terms & Conditions Changes & Enforcement

First Com reserves the right to amend, add to, or remove any part of these Terms at any time. Continued use of the service after any changes will be deemed acceptance of the updated Terms.

• For significant changes, first com will notify users via email or platform notification.
• The date of the most recent update is always shown at the top of this page.
• In any dispute relating to these terms, the decision of first com shall be considered final.
• Reach out to our support team — we are always ready to help.