First Com FAQ — for every question you have
Detailed answer here

No, each individual is only permitted one account. Creating multiple accounts will result in all accounts being suspended and balances may be forfeited. Integrity and fairness are fundamental values at First Com.

Yes, account verification is mandatory for security and legal compliance. Initial verification is done via mobile OTP. KYC identity verification may be required before your first withdrawal — this is entirely for your own protection.

If you forget your password, click the "Forgot Password?" link on the login page. An OTP will be sent to your mobile number. Note that multiple incorrect password attempts may temporarily lock your account — please wait 30 minutes before trying again or contact support.

The minimum deposit on First Com varies by payment method. Generally, very small amounts can be deposited via bKash, Nagad, and Rocket. Log in to your account to see the latest limits.

Withdrawal requests are typically processed within 24 hours. bKash and Nagad transfers are often completed even faster. First-time withdrawals may require KYC verification, which can take a little longer.

First Com does not charge any transaction fees. However, your payment provider (such as bKash or Nagad) may apply their own charges as per their policy. Please contact your payment service directly for details.

Don't worry. Contact First Com support with your transaction number and amount. Our team will investigate and resolve the issue within 24 hours. In most cases, this is caused by a temporary issue with the bank or mobile banking server.

Bonus funds cannot be withdrawn directly. You must use them to play games and meet the specified wagering requirements. Once the conditions are fulfilled, any winnings earned can be withdrawn. Each bonus has its own individual terms.

Log in to first com every day and complete specific activities to earn daily bonuses. You can view all active offers under the "Bonus" section of your dashboard.

Share your personal referral code with friends or acquaintances. When they register and make their first deposit using your code, you'll receive a referral bonus. You can find your referral code in your account profile.

Absolutely! First Com is fully mobile-optimized. You can play easily from any smartphone browser, and it works seamlessly on both Android and iOS devices.

If you get disconnected, simply log back in to return to your previous game session. first com's system saves your game results. If you notice anything unusual, please notify support.

Yes, all games on first com are developed by certified software providers and use RNG (Random Number Generator) technology. Every game result is completely random and impartial.

Change your password immediately and notify first com support. Our security team will take prompt action. Keep two-factor authentication (2FA) enabled to protect your account.

Yes, first com operates under an international license. We comply with all applicable regulations and our operations are verified through regular audits.

VIP points can be redeemed for bonus cash, free spins, and various rewards. Points are worth more at higher VIP tiers. To redeem your points, go to the VIP section in your dashboard.

Extended inactivity may result in a VIP tier review. Staying active keeps your tier intact. For full details on VIP tier rules, visit our VIP Page Receive.

Go to Account Settings → "Responsible Gaming" → select "Deposit Limit". You can set daily, weekly, or monthly limits. Lowering a limit takes effect immediately, while increasing one requires a 72-hour waiting period.